SupRemo Professional - 1 Year
A complete and affordable multi-platform software to have all your devices on hand and to guarantee a quick remote assistance to your customers. Access and control remote PCs and servers in just a few clicks wherever you are. No installation or configuration required. One connection at a time, unlimited devices, unlimited users.
This is a digital download product, and license processing takes approximately 2-5 business days.
Access and control
Robust remote control and fast, secure data transfer between devices
Unattended access
Just a few clicks to install and gain smooth access to unattended computers or servers.
File transfer
Secure and reliable remote file transfer to share files and folders between computers during remote sessions.
Online reports
Collect, view, filter and export information related to outgoing connections: it’s crucial to manage and improve billing accuracy.
Remote printing
Work on a document stored on a remote device and easily print it to your local printer. All you have to do is enable this feature on the remote device.
Support and customization
Endless customization options suited to the needs of any IT administrator
Online address book
Instantly see if contacts are online or offline without having to connect and get access to their device.
Contacts sharing
Share contacts with your partners to collaborate online and improve remote support services.
Customizable
You can configure a custom interface with your brand or logo to distribute to your customers.
Chat
Live chat tool that runs while the remote desktop connection. Initiate a chat with your customers to optimize assistance and improve workflow.
Auto-update
To make sure you always have the latest features, enable automatic updates for clients running on your devices.
API integration
Configure automatic exchange of the Console data with third-party software.
RMM, Support Queue & advanced features
Use our professional solutions to provide the best service to your customers
Support queue
Activate the Support Queue and receive support requests from your customers.
Automatic & mass deployment
Configure and remotely install Supremo automatically and/or en masse on all devices in your network.
Advanced custom configuration
Create one or more customized Supremo clients with advanced features and with your preferred settings.
Licence usage control
Monitor your license usage in real time by viewing the ID of devices using your license.
Remote device management
View remotely all the information related to your devices at any time and in real time, and check their health status.
Device health check
Define the monitoring policies for your devices and set the health status assessment parameters to receive personalized notifications.
Connections monitoring
Review all incoming and outgoing connections from devices associated with your account.
License sharing
Enable your employees or collaborators to use your subscription plan, without giving them the license activation code.
Remote support invoicing
Calculate the cost of support sessions performed by you or your operators, and automatically receive reports and data useful for billing.
User management
Create and control every single user and operator that is part of your team. Share functionalities with your collaborators.
Find out why over 1.2 million users choose Supremo every day
Simple and light
Its intuitive interface is easy to use. Supremo is constituted by a small executable file that does not require the installation and configuration of routers or firewalls.
Safe
Connect to a remote device and transfer your files in total security thanks to AES 256-bit algorithm and UAC compatibility. Access to the client requires entering the ID and a dynamic password (or a static one if set manually).
Ready for company use
No human intervention is required to start a remote session: you can automatically activate Supremo when the remote PC starts Windows. All subscribers to a plan can also customize the software interface with their own brand or logo and distribute it to their customers.
Affordable
Subscribe to one of our affordable plans to use Supremo without restrictions and take advantage of all its potential. However, for non-professional and/or non-continuous use, you can use and upgrade to new versions for free.
The complete remote desktop solution
- Unattended access
- File transfer
- Online reports
- Remote printing
- Online address book
- Contacts sharing
- Customizable
- Chat
- Automatic-Updates
Supremo Professional
Use our console to provide the best service to your customers
- Support queue
- Automatic & mass deployment
- Advanced custom configuration
- Licence usage control
- Remote device management
- Device health check
- Connections monitoring
Solo
- Access and control
- Unlimited enabled devices and users
- Unlimited Remote Endpoints / PCs (also unattended)
- Unattended Access
- Multiplatform
- Automatic Updates
- Multimonitor Support
- Remote Printing
- Shortcut Functionality
- Command Line Configuration
- Mobile Support
- Reports
- Chat
- File Transfer
- Unlimited Address Book
- Integration (API)
- Security and privacy
- Two Factor Authentication
- Anti brute force system
- Access Password Customization
- Access Policy Setting
- Assistance and customization
- Technical Support
- Supremo Custom
Business
- Access and control
- Unlimited enabled devices and users
- Unlimited Remote Endpoints / PCs (also unattended)
- Unattended Access
- Multiplatform
- Automatic Updates
- Multimonitor Support
- Remote Printing
- Shortcut Functionality
- Command Line Configuration
- Mobile Support
- Reports
- Chat
- File Transfer
- Unlimited Address Book
- Integration (API)
- Security and privacy
- Two Factor Authentication
- Anti brute force system
- Access Password Customization
- Access Policy Setting
- Assistance and customization
- Technical Support
- Supremo Custom
Professional
- Access and control
- Unlimited enabled devices and users
- Unlimited Remote Endpoints / PCs (also unattended)
- Unattended Access
- Multiplatform
- Automatic Updates
- Multimonitor Support
- Remote Printing
- Shortcut Functionality
- Command Line Configuration
- Mobile Support
- Reports
- Chat
- File Transfer
- Unlimited Address Book
- Integration (API)
- Security and privacy
- Two Factor Authentication
- Anti brute force system
- Access Password Customization
- Access Policy Setting
- Assistance and customization
- Technical Support
- Support Queue
- Support Team
- Advanced Reports
- Automatic and Massive Installation
- License Usage Check
- Device Health Monitoring
- Supremo Custom
- Supremo Custom PRO
- Remote Management
- Patch Management
- Processes, Services and Events management
- Network Scan
- Users Management
- Remote Support Invoicing
- License Sharing
Not clear enough? These examples may help you understand how our plans works
Solo
John Smith is a professional photographer who needs remote access software to control his office PC from home (desktop) and occasionally from his laptop. Which plan should he subscribe to?
Business
ACME Ltd. has 3 technicians using 5 PCs in their lab to provide remote support to over 60 customers. Which plan should they buy?
With a Supremo Business plan, ACME Ltd. can use the same activation code for all 5 PCs in its lab. This allows the technicians to control up to 3 remote machines at the same time. In other words, all 3 technicians can connect to 1 remote machine at the same time (the machine can be the same for all 3), or 1 technician can control 3 remote machines at the same time from only one device, or other combinations can be activated, but only a maximum of 3 remote sessions at the same time.
If ACME needs 4 simultaneous remote sessions (also known as control), the company must purchase an additional connection.
This purchase can be made in connection with the subscription of the plan or at another time by accessing the reserved area of our website.
Professional
Our IT helpdesk team needs to easily handle support requests from clients, manage device health, and ensure secure access and maximum business continuity. Is the Supremo Professional plan right for us?
The Supremo Professional plan includes all mentioned regarding the simultaneous remote connections for the Business plan.
In addition, it is designed for IT teams like yours including features to:
1) Build a support team to streamline support workflows and manage support requests efficiently
2) Gain detailed information about the devices you manage, including hardware and software details, and receive custom notifications for performance or security problems. The RMM (Remote Monitoring and Management) feature also provides insights into device health, allowing you to proactively identify and address potential issues
3) Maintain control and security monitoring all incoming and outgoing remote connections for any device you manage
4) Remotely configure and deploy Supremo with specific settings, ensuring consistent configurations across your network
5) Control who uses your license and securely share access with your team members
6) Manage your support accounting and get useful reports for invoicing